Bet365
Online Since: 1998
Phone #: 1-866-273-0934
Customer Support Email: support@customerservice365.com
Overview
Bet365 is one of the most well respected bookmakers in the business. They have been applying their sports wagering knowledge in the UK since 1974 and have offered an online sportsbook outlet since 1998. As one of the premier sportbooks services on the Internet, Bet365 know the need to offer an easy to use betting structure for their customers. Bet365 uses a flash-based system to outline all the latest sporting events occurring for the day along with quick links to make immediate bets. A simplified bet slip is located at the top right hand side of the web page identifying the selections made, the odds of each bet and the allocated stake amount.
Betting Options
Bet365 offers a huge selection of betting types for customers to enjoy. The selection includes:
•Straight bet: Found in sports such as football, basketball and hockey games where a point spread is involved. A bet is made on a particular team to win a specific match.
•Money line: Bet made on one team based on a set of odds provided by the bookmaker. Soccer matches also contain the ability to bet on a draw.
•Totals: A bet made on what the combined points total will be for a specific match. Bookmaker sets a specific points threshold and customers wager on the points total being over or under the threshold.
•Parlays: A selection of individual bets that are combined. Bet365 offers a whole range of parlays with different selection amounts. Users can choose from a double parlay all the way up to a fourteen-fold parlay as well as bet types that involve over 57 individual bets together.
•Teasers: Similar to a parlay. Involves more than one individual bet with the ability to adjust the point spread. Commonly found in football and basketball wagering.
•If bet: A combination of straight bets with each bet acting as a qualifier for the next. May involve up to 12 straight bets. The first individual bet must be correct in order for the second individual bet to qualify, and the action continues in a chain. The bet stops entirely if one of the individual bets loses.
•Forecast: Wagers on 1st and 2nd place for racing events such as horse and greyhound racing.
•Trifecta: Wagers on predicting 1st, 2nd and 3rd place for a racing event. Bet is only valid if all parts of the wager are correct.
Sports Offered
Bet365 operates one of the largest sports stables in the sportsbook industry. Customers can look forward to betting on a variety of sports. These include:
•Football:NFL, NCAA, CFL and Arena Football
•Baseball: MLB and Mexican LMB
•Basketball: NBA, EuroLeague, Euro Cup, FIBA World Championships, PBA Cup and China CBA
•Boxing and MMA
•Cricket: IPL, Twenty20 World Cup, Ashes Series and World Cup
•Cycling
•Darts
•Golf: PGA Tour, British Open, Ryder Cup and Masters
•Greyhounds & Horse Racing
•Hockey: NHL and European Leagues
•Motorsports
•Rugby League and Union
•Snooker
•Soccer: American, South American, European and Asian Leagues
•Speedway
•Tennis
Bonuses / Signup Promos
•Initial Deposit Bonus: Bet365’s initial offer to new customers is a 100% match bonus on deposits up of up to 100 Euros. The bonus is released once the initial deposit amount has been wagered on once over. Withdrawals cannot be made until the initial deposit and bonus amount have been wagered on three times over.
•50% Parlay Bonus: Any NFL, NCAAF, NBA, NCAAB or MLB parlay of 2 or more selections come with a 5% – 50% bonus. The larger the parlay, the greater the bonus amount. A simple double parlay garners a 5% bonus, and any parlays of 12-fold or higher are eligible for a full 50% bonus.
•100% Euro Soccer Bonus: Accumulators of 3 or more selections are eligible for a 5% – 100% bonus. A triple accumulator is supplemented with a 5% bonus while a full 14-fold accumulator is eligible for a 100% bonus.
•Draw money Back: Pre-match bets made on a correct score, half time or full time score for any soccer match are eligible for a full refund. This only applies to losing bets where a match ends in a scoreless draw.
•Featured Race 4/1: Bets made on a 4/1 horse during a featured Bet365 race are eligible for a free bet of the same stake amount on the next featured race.
Deposit / Withdrawal Options
Bet365 provides a large selection of financial transactions methods. These include:
•Visa and Mastercard Credit: Deposit and withdrawal method. 5 Euro minimum and 40,000 Euro maximum deposit limit. 10 Euro minimum and 30,000 Euro maximum withdrawal limit with no service fee. May take up to 3 business days to process a withdrawal.
•NETeller: Deposit and withdrawal method. 40 Euro minimum deposit and withdrawal limit with no service charge. Withdrawals take one hour to process.
•Moneybookers: Deposit and withdrawal method. 1 Euro minimum deposit and withdrawal limit with no service charge. 24 hour process period for withdrawals.
•PayPal: Deposit and withdrawal method. 15 Euro minimum deposit and withdrawal limit. No service charge. Requires 24 hours to process.
•Click2Pay: Deposit and withdrawal method. 40 Euro minimum deposit and withdrawal limit. No service charge. 24 hour waiting period for withdrawals.
•Bank Wire: Deposit and withdrawal method. 200 Euro minimum deposit and 125 Euro minimum withdrawal limit. Customers receive one free bank wire withdrawal every 28 days. Withdrawals require up to 10 business days to process.
•Ukash: Deposit method only. 10 Euro minimum deposit and 750 Euro maximum deposit limit.
Reputation / Security
Bet365 has remained at the top of the sportsbook industry for several decades. The company has over 700 employees and maintains a customer pool of over 1.5 million. They are one of the most popular sports wagering services in Europe, and they actively focus their attention on their customers by providing all the necessary features to safely perform wagers. The site operates with a Thawte SSL Web Server Certificate that emphasizes their commitment to secure financial transactions.
Customer Service
Bet365 has an extensive customer service system. The quickest form of support is the live chat option. Email support is also available, and responses are usually provided within 24 hours. Their telephone center caters to nearly every language and country in existence. Bet365 also maintains a fax number for financial documentation verification.