BetPhoenix

Online Since: 2006
Phone Number: 1-877-717-7747
Customer Support E-mail: memberservices@betphoenix.com

BetPhoenix is a relatively new sportsbook (having only come out in 2006), but they are quickly gaining notoriety. BetPhoenix is one of the best up-and-coming online sportsbooks and is consistently building on their positive reputation. The sportsbook operates out of Costa Rica and they provide patrons with plenty of sports betting options. The payout process is very efficient at BetPhoenix. The funds in escrow for BetPhoenix are more than adequate to cover the bettor’s wagers, and the customer support team ensures timely processing. There are quite a few different types of wagers that can be placed at BetPhoenix. Bettors will find all of the standard options with a few customizable features that may be unique in comparison to other sportsbooks.

Wager Options

If you’re new to online sportsbook wagers, the different types of bets may be a little confusing. It is a good idea to become familiar with the various betting options before you begin to make wagers. A straight bet is the most common type of sports bet and it is based on the point spread. This may also be referred to as a point spread or spread bet at various sportsbooks.

The point spread works very simply. If the Miami Heat is playing the Boston Celtics and the spread is -10 for the Heat and +10 for the Celtics, the favorite would be the Heat. They have to win by more than ten points for a bettor to win the straight bet on the Heat. The Celtics would be a 10-point underdog.

The moneyline is similar to a straight bet because you are strictly betting on a specific team to win. However, the terms are set by the moneyline versus a point spread. The moneyline is normally represented along the lines of a negative number and a positive number (ex. -120 +120). The minus means that you have to bet that amount to win $100. The plus means that for every $100 you wager, you earn that much. Again, the plus is the underdog and the minus is the favorite.

Parlays are combination bets where bettors select more than one team and the odds are enhanced. The bettor must win all of his selections to win the parlay.

Teasers are bets where you get additional points as a teaser on the spread for a specific wager. “If Bets” are wagers in which a punter can select a team, and if they win, the same wager is placed on a second team of their choice. Reverse bets work similarly; however, a second wager will be placed on the second team even if the first match ends in a win, tie or cancellation. This goes both ways, hence where the reverse comes in. In other words, if team A wins, ties or cancels, the wager is active on team B. If team B wins, ties or cancels, the wager is active on team A.

There are other betting options that include open wagers, props or future wagers and action points. Open wagers are parlays or teasers with different times and even different days. Bettors have the option to bet on a 3-team parlay with 2 events selected currently and one remaining open for a later date. Once completed, if all three teams win, the parlay is won.

Sports

BetPhoenix offers wagers for bettors on a variety of sporting events. The list below includes the sports offered at BetPhoenix.

Baseball
Rugby
Golf
Motor Racing
Cricket
Football (American)
Mixed Martial Arts
Hockey
Boxing
Football (Soccer)
Basketball
Tennis

Bonus – New Punters

For new players at BetPhoenix, the sign-on bonus depends on the juice you select. The juice is the percentage of the bets taken by the house or the bookie. Juice is sometimes referred to as the vig (Vigorish). Sometimes the juice is calculated into the odds already and sometimes it is in a straight percentage format. At BetPhoenix, you can decide to have 5% or 10% juice when you signup. If you choose 5%, you have a couple deposit bonus options. The options are to receive a 10% bonus on a deposit that is less than or equal to $500 or a 15% bonus if the deposit is over $500.

If you select 10% juice, you have a difference in bonus options. If you deposit $499 or less, you get 20% for your bonus. $999 or less gives you 25%. $1,999 or less will give you 35%. $2,499 or less will give you 45% and any deposit of $2,500 or more will give you 50%. The bonus is easier to release in the 10% juice than the 5%. Bonuses are released based on rollover. As you wager, you earn rollover and your bonus is released in increments.

Banking Methods

At Bet Phoenix you can deposit and withdraw from your account very simply. The deposit and withdrawal methods are listed below.

Deposit Methods:

MoneyBookers (Visa, Delta, Bank Transfers, Visa Electron)
Credit Card/Debit Card
Person to Person
Book to Book

Withdrawal Methods:

MoneyBookers
Mailed Check
Person to Person
Book to Book

Security and Support

BetPhoenix is fully licensed and regulated to handle online financial transactions. They are also licensed to handle transactions via telephone. The technology used has SSL certificates to ensure the safety of all parties and to prevent financial fraud. All data is encrypted when being sent online, and the phone lines are secure. BetPhoenix provides a FAQ section that is very helpful. They also have a customer support staff that is available 365 days a year, 24 hours a day.

Phone Numbers:
English (US & Canada Toll Free) – 1-877-717-7747
Chinese – 1-888-238-8198
Vietnamese – 1-888-378-0888

Customer support can also be e-mailed at memberservices@betphoenix.com.